AT HOME NATURALLY PRIVACY POLICY

Version 1.0 – Effective date April 1, 2025

 

Thank you for visiting our website. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

 

Note, the privacy practices set forth in this privacy policy are for this website only. If you link to other websites, please review the privacy policies posted at those sites.

Collection of Information

Automatic Collection:

When you visit our website, we collect certain information automatically. This includes certain data with unique identifiers tied to the browser, application, or device you’re using. This allows us to do things like maintain your preferences across browsing sessions, such as your preferred language or other settings. We collect information about the apps, browsers, and devices you use to access our website. This information includes identifiers like your browser type and settings, device type and settings, operating system, and mobile network information including carrier name and phone number (if you access through a mobile device). We also collect information about the interaction of your apps, browsers, and devices with our services, including IP address, crash reports, system activity, and the date, time, and referrer URL of your request.

Information You Voluntarily Provide

We collect personally identifiable information, like names, postal addresses, email addresses, phone numbers, etc., when voluntarily submitted by our visitors. As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including (i) details of your visits to our website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the web site, and (ii) Information about your computer and internet connection, including your IP address, operating system, and browser type.

Cookie/Tracking Technology

Strictly necessary cookies. The website may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the website, and understanding how visitors use the website. Cookies can also help customize the website for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Other Cookies. The website may also use other Cookies such as those from google.com, facebook.com, doubleclick.net, and those used for our third-party email and SMS marketing. These cookies are used by us to deliver ads to you when you use Google or Facebook.

This website uses Google AdWords

This website uses the Google AdWords remarketing service to advertise on third-party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to this website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt-out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Use of Information

We do not sell your personal information.
We use information that we collect about you or that you provide to us, including any personal information:

  • To present our website and its contents to you, including to mobile browsers you may use.
  • To provide you with information, products, or services that you request from us.
  • To fulfill orders, process payments, and track inventory and shipments.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our website or any products or services we offer or provide through it.
  • To allow you to participate in interactive features on our Website.
  • For any other purpose with your consent.
  • As necessary or appropriate to protect the rights, property or safety of us, our clients or others.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

Direct E-Mail & SMS

We may also use your information to contact you about goods and services that
may be of interest to you. You may opt-out if you do not wish to receive periodic notices. Distribution of Information We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • For marketing purposes as described in this policy.
  • To contractors, service providers, and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the company about our website users is among the assets transferred.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt-out of further mailings. In addition, we rely on the security of our payment processor and cloud email processor for data security as well, and require that these entities be compliant with the regulations related to data privacy and data security that apply to their activities. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the website like message boards. The information you share in public areas may be viewed by any user of the website. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Children Under the Age of 16

Our website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this website or through any of its features, register on the website, make any purchases through the website, use any of the
interactive or public comment features of this website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without
verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our website and this privacy policy to check for any changes.

Privacy Contact information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the
information below:

By E-Mail: CustomerService@AtHomeNaturally.com
By Phone: (310) 310-1322

California Consumer Privacy Act (CCPA) Notice
This CCPA NOTICE FOR CALIFORNIA RESIDENTS (“Notice”) supplements the information contained in the Privacy Policy of At Home Naturally and applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this Notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this Notice.

Information We May Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“Personal Information”). In particular, we may have collected the following categories of Personal Information from consumers within the last twelve (12) months:

Category Examples Collected

A. Identifiers.
A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, phone number, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.
YES
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
YES
C. Protected classification characteristics under California or federal law.
Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
NO
D. Commercial information.
Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
YES
E. Biometric information. Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints,
iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. 
NO
F. Internet or other similar network activity.
Browsing history, search history, information on a consumer’s interaction with a website, application, or
advertisement.
NO
G. Geolocation data.
Physical location or movements.
NO
H. Sensory data.
Audio, electronic, visual, thermal, olfactory, or similar information.
NO
I. Professional or employment-related information.
Current or past job history or performance evaluations.
NO
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C.
Section 1232g, 34 C.F.R. Part 99)).
Education records directly related to a student maintained by an educational institution or party acting on
its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student
financial information, or student disciplinary records.
NO
K. Inferences drawn from other personal information.
Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior,
attitudes, intelligence, abilities, and aptitudes.
NO

Personal information does not include:

  • Publicly available information from government records.
  • De-identified or aggregated consumer information.
  • Information excluded from the CCPA’s scope, like:
    • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
    • Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

We obtain the categories of Personal Information listed above from the following categories of sources:

  • Directly from you from the information you provide to us. For example, from your communications and dealings with us.
  • Directly and indirectly from activity on our website (www.ARightToKnow.com). For example, from submissions through our website portal or website usage details collected automatically, or from employment applications submitted through our website.
  • Directly from you via sales. For example, processing and fulfilling orders or requests for customer support.

Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes:

  • To fulfill or meet the reason for which the information is provided. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry.
  • To provide you with information that you request from us.
  • To provide you with support and to respond to your inquiries.
  • To provide you with email alerts, event registrations and other notices concerning our products, events, or news, that may be of interest to you, unless you have opted out of having this information provided.
  • To improve our website and present its contents to you.
  • As necessary or appropriate to protect the rights, property or safety of us, our clients or others.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your personal information or as otherwise set forth in the CCPA.
  • We will not collect additional categories of personal information or use the collected personal information for materially different, unrelated, or incompatible purposes without notice.
  • Sharing Personal Information
    • We may disclose personal information to third parties for business purposes, such as processing credit card transactions or fulfilling orders.
    • We enter contracts that require third parties to keep personal information confidential and use it only for contract-related purposes.
    • Categories of personal information disclosed:
      • Category A: Identifiers
      • Category B: California Customer Records personal information categories
    • Categories of third parties we disclose information to:
      • Service providers (sales, marketing, customer service, order fulfillment, shipping, data storage)
      • Authorized third parties (as directed by you or your agents)
    • We have not sold any personal information in the past 12 months and do not sell, rent, or trade personal information for commercial purposes.
  • Your Rights and Choices under CCPA
    • Access to Specific Information and Data Portability Rights
      • You can request disclosure of:
        • Categories of personal information collected
        • Sources of personal information
        • Business/commercial purposes for collection or sale
        • Third parties we shared the info with
        • Specific pieces of collected personal information (data portability request)
        • Two separate lists if information was sold/disclosed:
          • Sales: identifying categories purchased by each recipient
          • Disclosures: identifying categories obtained by each recipient
    • Deletion Request Rights
      • You may request deletion of your personal information, subject to exceptions including:
        • Completing transactions and performing contracts
        • Security and fraud prevention
        • Freedom of speech rights
        • Legal obligations
        • Internal uses aligned with expectations
    • How to Exercise Your Rights
      • Submit a verifiable consumer request:
      • Only you or an authorized agent may make requests; you may also make a request for your minor child.
      • Limit: Two requests for access or data portability within a 12-month period.
      • Verification requirements include:
        • Sufficient information to verify identity or authorization
        • Detailed request description
    • Response Timing and Format
      • Response within 45 days (or up to 90 days with notice)
      • Delivery via account, mail, or electronically depending on your account status
      • Responses cover the 12 months prior to request
      • No charge unless request is excessive or unfounded; if so, a cost estimate will be provided
    • Personal Information Sales Opt-Out and Opt-In Rights
  • Non-Discrimination
    We will not discriminate against you (as provided in applicable law) for exercising any of your CCPA rights.
  • Other California Privacy Rights
    The California “Shine the Light”
    law
    gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes.
    Note: We do not share your personal information with third parties for their own direct marketing purposes.
  • Changes to Our Privacy Notice
    We reserve the right to amend this Notice at our discretion and at any time. When we make changes to this Notice, we will notify you through a notice on our website homepage. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.
  • Contact Information
    If you have any questions or comments about this Notice, our Privacy Policy, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us via the options below: